RETURNS
TOM RIPLEY offers free returns within 30 days of receipt of the goods for a full refund of the purchase price, provided you use the returns service of our logistics service provider UPS. To do this, use the return slip that we have enclosed with your delivery and also note the reasons for your return on the return slip. As soon as we have received the package and checked your return, we will arrange the refund.
We can only accept items with their original packaging and tags attached. We will not accept returns of items that have been worn, used, washed, altered or damaged.
The refund will be processed via the payment method selected at the time of purchase and will include VAT but not shipping or customs charges. Please note that the refund may take 10 to 15 business days, depending on your card provider.